Stieglitz Suites #1 - The Amsterdam Canal Loft
Terms & Conditions
We look forward to welcoming you. When you make your booking you are agreeing with us. Please read our terms and conditions of booking below.
Arrival and Departure
Check-in is available from 15:00 on the day of arrival. Check-in times outside of those specified must be confirmed with us before arrival.
We ask that you please vacate your room by 11:00 on the day of departure. Check-out outside of this specified must be confirmed with us before departure.
Please note the cancellation policy before committing to a reservation.
For us to confirm a reservation, a bank transfer is required to secure your booking.
Cancellation by the Guest
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favor of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases. However, cancellation of any booking will only be accepted in writing or by email. In the event of a cancellation more than 6 weeks before your arrival, all monies will be returned to the guest. In the event of a cancellation less than 6 weeks before your arrival the guest will be liable for the whole amount of the booking. Stieglitz Suites will attempt to re-let the accommodation and if successful will refund all monies collected.
We take all bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Stieglitz Suites for either accommodation or goods, services that are pre-booked (verbal or written) forms a legally binding contract. For this reason, we advise that you take out a suitable insurance product to cover unexpected costs such as cancellation fees. Also, we may take legal action, through the Courts, to recover any outstanding debts.
Cancellation by Us
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will promise to do our very best in helping to arrange alternative accommodation. Our liability will not extend beyond these conditions.
A car park could be available for guests’ use at our parking garage near Central Station. Cars parked here are at owners' risk.
Damage and Breakages
Please take care of our suite. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.
You will be provided a set of keys given to you when you register on arrival. You have full responsibility for these keys for the duration of your stay. Since this concerns special Mul-T-Lock (safety) keys, a replacement will be charged €100,- per set.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.
We are happy to return items that have been left following departure. However, there will be a minimum charge of €25,- to cover postage and packaging.
We reserve the right to charge for missing items.
We reserve the right to change our prices at any time. This does not affect bookings already made.
Smoking inside the suite is NOT permitted. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of the suite and any outstanding balance of nights booked but not taken through early departure.
Stieglitz reserves the right, at its discretion, to terminate, without notice, an individual's stay where deemed necessary through unacceptable behavior or as a result of actions that are likely to endanger or offend others (Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
By using our Wi-Fi Service you automatically agree to the terms and conditions of use in force at the time.
We reserve the right to amend these terms and conditions at any time.
You acknowledge and agree that all intellectual property rights (including, but not limited to, copyrights (including rights in software), trademarks, database rights, patents, and inventions) in and relating to the service are owned by us and our licensors or contractors. Nothing in this agreement operates to transfer any such intellectual property rights to you.
We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.
This agreement is governed by the laws of the Netherlands and the parties hereto submit to the non-exclusive jurisdiction of the Dutch courts.